FAQ
F.A.Q
Q) How do I find the price and make an order?
Making an inquiry or order is very simple please click how to make an order
Q) – Many websites do not give a guarantee on the stock, do you?
When contacting us, we direct all your requests straight to your chosen store. We will check stock and inform you of what is available. Sometimes we may not have large quantities that you require. You can contact direct via telephone and by providing us with the catalogue codes we can inform you of stock availability and you can choose your exact order.
Q) - How long will it take to receive my order?
Orders of 10kg or more usually take around 3-4 working days to Asia, Europe, North America and Australia If you are require smaller orders it can take between 10-14 days. If you are outside of the countries stated, please contact us for exact shipping times and cost.
Q) – Do you have a minimum on specific orders and how long does it take?
If we do not have stock available, for specific orders each company works slightly different. Most brands require 100pcs per style in one colour and you can mix the sizes Specific orders take 3-4weeks to complete. We will confirm this information within hours of receiving all correspondence.
Q) – Do you send samples?
Yes we do. There is an initial cost for a sample and once you decide to make an order we will deduct the cost of the product accordingly.
Q) – What is a C/O?
A C/O (Country of Origins) form states exactly where the goods are from and the country of origin. This form is necessary for customs clearance within most countries. Please contact us with regards to your shipping location and we will inform you as to whether or not a form is necessary.
Q) – How much is a C/O and how do I get the C/O?
The C/C is $30 and we apply for this on your behalf. We charge you the exact price. No handling fees.
Q) – Do you offer distribution?
Distribution rights depend on the brand.
Q) – How do we pay?
You can pay via SWIFT bank transfer, Western Union or Paypal
If you have any further questions please feel free to Contact Us
